We are greatful for all the feedback we have received from our customers. Your comments, good and bad, have helped us become a better company.
Over the years, we have collected hundreds of testimonials. Shown here is just a sampling.
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I wanted to tell you how impressed I am with your company. I got my order this morning ...It was beautifully packed so everything was intact. Already tried a few of the products and I'm very pleased with the quality. I will be sure to buy again very soon and will tell all my friends about your company.
Suzanne, N. Vancouver, BC
Thanks for your fast response... I have to say that your customer service is simply the best!!!
John H., Brampton, ON
Just a quick email to let you know I received my shipment today before noon, and I just ordered it yesterday, so am very impressed. This was the first time I'd ordered from you and I found your website very user friendly and the ordering process a breeze. I am thrilled with the fast and efficient service I received from your store... I will definitely be ordering from you again in the near future! Keep up the good work!
Sharon P., Windsor, ON
I like the comments from other users - even the negative ones - they are helpful in determining whether I'm going to like something.This website has been a great boon to me as I can find virtually none of these products locally here in Victoria. The staff has been extremely helpful when there has been a question about an order.
judith a., victoria, British Columbia
I have never had a problem with the site. It is well laid out, easy to use and very informational. I recently looked at a low carb on-line store in BC and after 5 minutes logged off in frustration. Low Carb Grocery is exceptional.
Michelle D., Vernon, British Columbia
I've been recommending this site to all of my friends and fellow low carbers!! You guys ROCK!!!
Charlene T., Stewart, British Columbia
Great website and service. My order was shipped right to my door in BC and at a very reasonable rate. I wouldn't mind if the basic shipping weight was a little higher but you can't have everything. I wish you had a branch in BC to do some instore shopping for items not available online. I appreciate the comments on products section so I don't waste my money on non-tastey items. Thank you your store is a wish come true.
Cathi M., Clearwater, British Columbia
Very satisfied is not the word, I would say extremely satisfied. Those products are so hard to find and to have them so fast, delivered at my door, and at a good price. It is unbelievable.
Daniel F., Longueuil, Quebec
This group has it all. Fast and very accurate service. Excellent at providing customers needs. Love the online shopping here. Best one I have shopped and will continue to do so.
Leslie G., Brantford, Ontario
I received exactly what I ordered in a timely manner. So glad you exist or I would not be able to buy a lot of the food items here in NB. Hope to visit your store in person some day.
Clare A., Bathurst, New Brunswick
I was amazed that I placed my order on Thursday morning and my order arrived Friday afternoon...........incredible